Terms & Conditions
Payment. Our shops accepts payment via all major cards. Payments are securely processed by Stripe. Please contact us or visit our Etsy shop if you wish to pay by Paypal.
Delivery. We dispatch from the UK and are very happy to ship worldwide. Postage costs will be added to your order at the checkout. We aim to dispatch within three working days of receiving your order and cleared payment. We will inform you if there is any delay. We post within the UK using Royal Mail First Class or Standard Parcels, which takes 1-3 days. Please contact us before you order if you would like to upgrade to Special (guaranteed next day) Delivery. All overseas deliveries will be by Airmail, which takes between 3-12 days depending on the destination. We have found Airmail to be a reliable service but it is not trackable. Please contact us if you would like to upgrade to a trackable service (i.e Airsure or International Signed For)
Descriptions. We hope that our products have been described as accurately as possible, but please contact us if you require any more information. As many of our products are hand printed and handmade, some slight variations may occur due to the hand printing process, ink batches and the natural texture of the fabric. We are also aware that colour can often be difficult to display on screen so if you are in any doubt please contact us and we can send a fabric swatch or wallpaper sample.
Returns. We hope that you will be happy with your purchase. But if for any reason you are not satisfied please contact us within ten days of receiving your item. Items should be returned unused in the original packaging, please ask for proof of posting as we cannot be held responsible for loss or damage in transit. We offer a full refund or exchange, please let us know the reason for the return as your postage will only be refunded if an item is faulty.
Copyright. All designs are protected by copyright and belong exclusively to roddy&ginger.
roddy&ginger 20 Woodsyre, Sydenham Hill, London SE26 6SS, UK